Banco Ciudad accelerates innovation and reduces time to market with AI, powered by Microsoft 365 Copilot, Copilot Studio, and Azure | Microsoft Customer Stories
Organizations across industries are using AI to work smarter and faster. This customer story highlights how Banco Ciudad leveraged Microsoft 365 Copilot to automate manual tasks, speed decision-making, and enhance collaboration. Read how this results in faster innovation and reduced time to market. Contact Innovative Technology Solutions to explore how Microsoft solutions can help your business achieve similar outcomes.
How has Banco Ciudad utilized AI to improve productivity?
Banco Ciudad has implemented Microsoft 365 Copilot, Copilot Studio, and Azure to automate tasks and develop AI agents. This strategy has allowed the bank to free up 2,400 hours annually, enabling employees to focus on higher-value tasks without downsizing. The bank also projects a total impact of USD75,000 per month with AI.
What are the financial benefits of AI integration at Banco Ciudad?
The integration of AI has led to significant financial benefits for Banco Ciudad, including savings of USD14,500 per month from call center sentiment analysis and nearly 900 additional hours saved monthly through AI-driven efficiencies. Each AI agent created contributes between USD1,000 and USD1,500 monthly by automating repetitive tasks.
What is the role of the AI Center of Excellence at Banco Ciudad?
The AI Center of Excellence at Banco Ciudad was established to centralize and lead the bank's AI strategy, aligning initiatives with organizational goals. In its initial phase, the CoE developed over ten AI agents in six months to automate various tasks, and it aims to double that number to further enhance impact and efficiency.
Banco Ciudad accelerates innovation and reduces time to market with AI, powered by Microsoft 365 Copilot, Copilot Studio, and Azure | Microsoft Customer Stories
published by Innovative Technology Solutions
Could you imagine having someone to call the moment your network went down? How about the ability to recover a document from a previous saved state?
Even worse, you have to recover your entire file system because you have the crypt-o-wall virus. That’s what your MSP is all about. Innovative Technology Solutions, LLC provides Managed IT Services to small businesses in the Flint, MI area.
We are based out of Swartz Creek, MI and provide all of our clients with 24/7 emergency support and service. We also monitor your network 24/7 to prevent your emergency from happening. All of our clients receive full antivirus and back up services included with your contract. You also receive a network router that allows for simple VPN connections and remote monitoring tools.
We offer all potential clients a FREE Network Audit. Call us today or complete the form on this page to schedule your audit!
Innovative Technology Solutions, LLC began in 2007 as a small computer repair shop. It was always the vision of the company to provide high quality, professional services to small businesses at an affordable cost. We have spend the last 10 years learning from other managed service providers in the state. Innovative Technology Solutions has developed the best Managed IT program for your company.
Learn more here: https://www.youtube.com/watch?v=llXgF4GVc8c&feature=emb_err_watch_on_yt
.png "Innovative Technology Solutions")
Sign in with LinkedIn